CopyFax 2000, Inc. is striving to be the easiest office equipment company to do business with in Tallahassee. We are committed to making our customers the first priority.
Repair and maintenance of your Konica Minolta equipment is and always will be our first priority. We know the frustrations of “800” numbers, slow response time, lack of parts availability, and excessive downtime. In order to alleviate our customers from being exposed to these unpleasant occurrences, we have implemented the following:
- All major parts are warehoused in our service department
- All service calls are locally dispatched and monitored with the aid of industry leading software
- Immediate access to our engineers while in the field
- Guaranteed four hour response time
- Immediate loaner machines for downtime in excess of 24 hours
- Factory trained engineers with direct access to Konica Minolta
Getting copier and fax supplies quickly is another priority of ours. We believe that stocking all applicable supplies for our customers for fast distribution is paramount to customer service. Whether included in the maintenance contract or purchased separately, we make supply ordering and delivery as easy and fast as possible. We also have an emergency supply delivery system in place at no extra charge.
Did you know that we can provide supplies for ALL makes & models of printers? If you have a Canon, Xerox, HP or any other major brand, we can help you!
Moving can be an unpleasant experience, especially when you have a large or delicate piece of equipment. Our equipment relocation service can take care of your copier, fax machine, or printer without risking damage. We can disassemble and reassemble the copier at the new location, while staying in the parameters of any service contract involved. For more information, please call or e-mail us.